Refund Policy

My Sparsh Foundation is committed to transparency and accountability in all financial transactions. Our Refund Policy is designed to provide clarity on the conditions under which refunds may be considered:

  • Donations made to My Sparsh Foundation are generally non-refundable. We consider all donations as final contributions towards the causes and initiatives supported by the NGO.

  • In exceptional circumstances, where an error in processing a donation occurs, or in cases of unauthorized transactions, a refund request may be considered. The decision to grant a refund will be made at the discretion of My Sparsh Foundation.

  • Refund requests must be submitted within 30 days of the transaction date. Requests received after this period may not be considered.

  • To initiate a refund request, the donor must contact My Sparsh Foundation at the provided contact details, specifying the reason for the request and providing relevant transaction details.

  • My Sparsh Foundation reserves the right to refuse refund requests that do not meet the specified criteria or that are deemed ineligible after careful review.

This Refund Policy is subject to change, and any modifications will be communicated through our website. By engaging in any financial transactions with My Sparsh Foundation, donors agree to adhere to the terms outlined in this Refund Policy.

Payment Terms

These Payment Terms outline the conditions and expectations related to financial transactions between you ("the Client") and My Sparsh Foundation ("the NGO"). By engaging in any financial transaction with My Sparsh Foundation, you agree to abide by the following terms:

  • All payments must be made in the currency specified by My Sparsh Foundation.

  • Payments can be made through the designated payment gateway on the website or as otherwise instructed by My Sparsh Foundation.

  • For services rendered, payments are due on the agreed-upon date or as specified in the invoice provided by My Sparsh Foundation.

  • Late payments may be subject to interest charges as specified by My Sparsh Foundation.

  • Any additional fees, such as transaction fees, government taxes, and payment gateway fees, are the responsibility of the Client and will be clearly communicated.

  • Payments for Campaigns and Partner NGOs: Payments received for campaigns and partner NGOs are subject to deduction of government taxes and payment gateway fees. The remaining amount will be disbursed to the designated recipient.

My Sparsh Foundation reserves the right to modify these Payment Terms and the Refund Policy at any time. Clients will be notified of any changes, and continued use of the NGO's services implies acceptance of the updated terms.